Promotions, airdrops and unclaimed rewards

This page gathers what Candle documents about promotions, airdrops and rewards you might be owed, how each one is claimed or lapses, and where to check or ask. Each section links to the page that holds the rules. If something here and the linked page differ, the linked page governs.

If you were told about a launch promotion, bonus or free-share offer that is not covered on this page, ask in Discord before relying on it.

Max included with a first Pro purchase

For a limited time, your first Pro purchase includes Max for its first 30 days, then continues on Pro at $50 a month.

• It applies once per account, to the account’s first paid plan, on either payment rail.
• You pay for Pro first. There is no free trial that takes no payment, and no Max trial on admission.
• promoMaxDays in the plan table (GET /api/v1/agent/plans, no key needed) is the number of days while the promotion runs, and 0 when it does not.
• When the included Max ends, the account’s state reports maxExpired: true with maxExpiredSource: "promo", unless the account still pays for Pro.

Rules and how to check your plan: Plans, pricing & limits.

CNDL staking rewards

Distributed staking rewards must be claimed. Claiming is an on-chain transaction.

• On Solana, Candle currently pays the network fee and any token account rent. On Robinhood Chain you sign the claim and pay the network fee.
• Candle may set a period after which unclaimed rewards lapse. Where it does, it will give notice.
• Airdrop eligibility is suspended while an unstake is pending, and resumes only when you restake.

To see what you are owed, read wallets[].unclaimedRewards from GET /api/v1/agent/staking (CLI: candle stake), or open your staking position on the site. Claiming: Claim creator fees and staking rewards. Terms: Token and staking terms.

Creator fees

Fees a token you launched has earned are claimable by the recipient fixed at launch. GET /api/v1/agent/fees (CLI: candle fees) lists what is claimable now and, when it is not, a reason. Amounts too small to be worth a transaction wait until they pass the floor. See Claim creator fees and staking rewards.

Giveaways and airdrops

Giveaways, sweepstakes, airdrops and promotional distributions are governed by the Giveaway Official Rules. They are promotional and discretionary. A winner who does not respond within 7 days of notification, cannot be reached, is found ineligible or declines an award forfeits it, and Candle may select an alternate. Holding $CNDL or staking does not create an entitlement to any giveaway or airdrop.

Former $CANDLE holders received a proportional $CNDL airdrop at the migration to $CNDL. See $CNDL.

Referral payouts

A referral code given when an agent key is created attributes the account once, within 24 hours of the account being created. A referred account pays 10% less on the platform fee for every trade (Agent access).

Referral earnings are claimed as USDC to your primary wallet. The current defaults are a minimum claim of $10, with claims up to $500 paid immediately and larger claims held for approval. These values are set by Candle’s configuration and can change.

Checking status or reporting a missing reward

1. Read the source for the reward type above (plan table, staking read, fees read).
2. For a pending CNDL staking reward claim (Solana), retry the same rewardId; a reward already paid returns its saved transaction signature. That retry contract covers Solana staking reward claims only. A creator fee claim takes no id — read the fees again before claiming again — and referral payouts and Hood staking rewards (claimed from the site) are not covered by it. See Retrying safely.
3. If a reward you expected is not there, ask in Discord, the general support channel in the Terms of Service. Include your wallet address and the transaction signature, if any.